DENTAL ASSISTING PROGRAM
10 Weeks
Harwood Heights, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
DENTAL ASSISTING PROGRAM
10 Weeks
Homewood, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
DENTAL ASSISTING PROGRAM
10 Weeks
Rockford, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
DENTAL ASSISTING PROGRAM
10 Weeks
Mundelein, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
ORTHODONTIC ASSISTING PROGRAM
9 Weeks + 20 Hour Internship
Harwood Heights, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
ORTHODONTIC ASSISTING PROGRAM
9 Weeks + 20 Hour Internship
Homewood, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
ORTHODONTIC ASSISTING PROGRAM
9 Weeks + 20 Hour Internship
Rockford, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
ORTHODONTIC ASSISTING PROGRAM
9 Weeks + 20 Hour Internship
Mundelein, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
FALL - 2023
Class schedule is subject to change with prior notice to the students.
MEDICAL OFFICE ADMINISTRATIVE ASSISTANT PROGRAM 12 Weeks + 20 Hour Internship, Harwood Heights, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
MEDICAL OFFICE ADMINISTRATIVE ASSISTANT PROGRAM 12 Weeks + 20 Hour Internship, Homewood, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
MEDICAL OFFICE ADMINISTRATIVE ASSISTANT PROGRAM 12 Weeks + 20 Hour Internship, Rockford, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
MEDICAL OFFICE ADMINISTRATIVE ASSISTANT PROGRAM 12 Weeks + 20 Hour Internship, Mundelein, IL
WINTER - 2023
SPRING - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
BILLING AND CODING 16 Weeks + 15 Hour Internship, Harwood Heights, IL
WINTER - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
BILLING AND CODING 16 Weeks + 15 Hour Internship, Homewood, IL
WINTER - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
BILLING AND CODING 16 Weeks + 15 Hour Internship, Rockford, IL
WINTER - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
BILLING AND CODING 16 Weeks + 15 Hour Internship, Mundelein, IL
WINTER - 2023
SUMMER - 2023
Class schedule is subject to change with prior notice to the students.
Dental Assisting Program Curriculum
Instructors: Derriece Davis/Amy Amaya/Ricardo Delgado
DEN 1 – Introduction to Dental Profession
- The practice of general dentistry
- Dental specialties (orthodontics, endodontics, periodontics, prosthodontics, pediatric dentistry, oral and maxillofacial surgery)
- Role of dental assistant
- Role of expanded duty dental assistant
- Dental office overview: equipment, setting up and breaking chairs, procedure tray set up
- LAB: Dental chair set-up, tray set-up
DEN 2 – Dental and Oral Anatomy and Physiology
- Anatomy of the Oral Cavity
- Dental anatomy (tooth structure, type of teeth)
- LAB: typodont review
DEN 3 – Dental and Oral Anatomy and Physiology II
- Numbering teeth (primary, permanent, Universal system, Palmer notation)
- Dental anomaly (missing teeth, peg-shaped laterals, etc.)
- LAB: records review
DEN 4 – Assisting in General Dentistry I
- Setting up chairs (morning)
- Procedure tray set up
- Breaking down chairs (at the end of the day)
- LAB: Chair set-up, tray set-up
DEN 5 – Assisting in General Dentistry II
- Assistant duties
- Suctioning
- Four-handed dentistry
- LAB: Four-handed dentistry
DEN 6 – Dental Biomaterials and Pharmacology I
- Anesthetics (topical, local)
- Nitrous oxide
- Anti-Anxiety/sedation
- LAB: Anesthetics
DEN 7 – Dental Biomaterials and Pharmacology II
- Antibiotic Pre-Medication
- Analgesics
- Medical history and medical records
- LAB: Medical record taking
DEN 8 – Dental and Oral Pathology I
- Pathology of teeth (decalcification, caries)
- Pathology of soft tissues (gingivitis, periodontitis)
- LAB: Case review
DEN 9 – Dental and Oral Pathology II
- Congenitally missing teeth
- Impacted teeth
- Tooth loss
- Oral and dental trauma
- LAB: Case review
DEN 10 – Dental Restorations I
- Direct dental restorations (composite filling, amalgam filling, bonding)
- Indirect restorations (crowns, onlays, inlays, bridges)
- LAB: Instrument and material review, four-handed dental assisting
DEN 11 – Dental Restorations II
- Removable dental restorations (partial dentures, fixed dentures, implant-supported dentures)
- Implants and implant-supported restorations (fixed, removable)
- LAB: Instrument and material review, four-handed dental assisting
DEN 12 – Infection Control
- Guidelines for Infection Control in Dental Health-Care Settings
- Personal protective equipment (PPE): gloves, safety goggles, masks, etc.
- Hepatitis and HIV: What Every Dental Healthcare Worker Needs to Know
- Hand Hygiene: Infection Control/Exposure Control Issues for Oral Healthcare Workers
- LAB: PPE, chair set up
DEN 13 – Infection Control
- Sterilization and Disinfection of Patient-care Items in Oral Healthcare Settings
- LAB: Disinfection and instrument processing (ultrasonic, autoclave, etc.)
DEN 14 – Radiology I
- Radiology overview
- Intraoral radiology (periapical, bitewings)
- LAB: X-ray taking
DEN 15 – Radiology II
- Radiology overview
- Extraoral radiology (panoramic, cephalometric)
- LAB: X-ray taking
DEN 16 – Assisting in Dental Specialties
- Orthodontics
- Pediatric Dentistry (extended duty assistants)
- LAB: Typodont and instrument overview
DEN 17 – Assisting in Dental Specialties
- Periodontics
- Oral and maxillofacial surgery
- LAB: Instrument and material overview
DEN 18 – Dental Biomaterials I
- Restorative dental materials (amalgam, composite, bonding agents)
- Cements
- LAB: Introduction to materials
DEN 19 – Dental Biomaterials II
- Impression materials (alginate, PVS)
- Stones
- LAB: Impression taking and model pour up
DEN 20 – Coronal Polishing, Pit and Fissure Sealants
- Coronal polishing State regulations
- Coronal polishing procedure
- Pit and Fissure sealant State regulations
- Pit and Fissure sealant placement procedure
Orthodontic Assisting Program Curriculum
Instructors: Roxanne Santana/Chandra McGee/Lynn Hines
ORTHO 1 – Introduction to Orthodontics I
- Practice of orthodontics
- Role of an orthodontic assistant
- Advanced dental anatomy
ORTHO 2 – Introduction to Orthodontics II
- Abnormalities of teeth and malocclusions
- Common orthodontic problems
- Instrument overview
ORTHO 3 -Introduction to Assisting in Orthodontics I
- Orthodontic assistant duties
- Orthodontic procedures
- Orthodontic instruments
ORTHO 4 – Introduction to Assisting in Orthodontics II
- Orthodontic instruments cont.
- Chair setup
- Procedure tray setup
ORTHO 5 – Intermediate Assisting in Orthodontics I
- Consultation and records
- Photography
ORTHO 6 – Intermediate Assisting in Orthodontics II
- Record taking
- Radiographs
- Consultation appointments
ORTHO 7 – Intermediate Assisting in Orthodontics III
- Orthodontic appliances and procedures
- Fixed appliances
- Removable appliances
ORTHO 8 – Advanced Assisting in Orthodontics I
- Application of separators
- Bonding and banding
- Adjustments and de-bonds
ORTHO 9 – Advanced Assisting in Orthodontics II
- Patient teaching
- Oral hygiene instructions
- Appliances instructions
ORTHO 10 – Advanced Assisting in Orthodontics III
- Patient teaching cont.
- Appliances instructions
- Internship requirements
Medical Office Administrative Assistant Program Curriculum
Instructors: Deyon Coffi/ Rebecca Howard
ADM 1 – The Professional Medical Assistant and the Healthcare Team
- Responsibilities of the Medical Assistant
- Characteristics of Professional Medical Assistants
- Scope of Practice and Standards of Care for Medical Assistants
- Professional Medical Assisting Organizations, Credentials, and Continuing Education
- How to Succeed as a Medical Assistant Student
- The History of Medicine
- Practicing Professionalism as a Team Member
ADM 2 – Therapeutic Communication
- First Impressions
- Diversity and Communication
- Nonverbal Communication
- Verbal Communication
- Understanding Behavior
ADM 3 – Legal Principles
- Sources of Law
- Criminal and Civil Law
- Tort Law
- Contracts
- Consent
- Patient’s Bill of Rights
- Practice Requirements
ADM 4 – Healthcare Laws
- Personal and Professional Ethics
- Principles of Healthcare Ethics
- Ethical Issues
ADM 5 – Introductions to Anatomy and Medical Terminology
- Types of Medical Terms
- Decoding Terms
- Building Terms
- Singular/Plural Rules
- Common Combining Forms
- Anatomy Review
- Surface Anatomy Terminology
- Positional and Directional Terminology
- Body Cavities
- Body Planes.
ADM 6 – Patient Coaching
- Coaching
- Making Changes for Health
- Basics of Teaching and Learning
- Coaching on Disease Prevention
- Coaching on Health Maintenance and Wellness
- Coaching on Diagnostic Tests
- Coaching on Treatment Plans
- Care Coordination
ADM 7 – Technology
- Computers in Ambulatory Care
- Maintaining Computer Hardware
- Computer Workstation Ergonomics
- Purchasing Computer Hardware
- Software Used in Ambulatory Care
- Computer Network Privacy and Security
- Continual Technologic Advances in Healthcare
ADM 8 – Written Communication
- Fundamentals of Written Communication
- Written Correspondence
ADM 9 – Telephone Techniques
- Telephone Equipment
- Telephone Equipment Needs of a Healthcare Facility
- Effective Use of the Telephone
- Managing Telephone Calls
- Typical Incoming Calls
- Special Incoming Calls
- Handling Difficult Calls
- Typical Outgoing Calls
- Using Directory Assistance
- Telephone Services
ADM 10 – Scheduling Appointments and Patient Processing
- Scheduling Appointments
- Patient Processing
ADM 11 – Health Records
- Types of Records
- Importance of Accurate Health Records
- Contents of the Health Record
- Ownership of the Health Record
- The Health Information Technology for Economic and Clinical Health Act (HITECH) and Meaningful Use
- Capabilities of Electronic Health Record Systems
- Maintaining a Connection With the Patient When Using the Electronic Health Record
- Backup Systems for the Electronic Health Record
- Retention and Destruction of Health Records
- Releasing Health Record Information
- Organization of the Health Record
- Documenting in an Electronic Health Record
- Documenting in a Paper Health Record
- Making Corrections and Alterations to Health Records
- Dictation and Transcription
- Creating an Efficient Paper Health Records Management System
ADM 12- Daily Operations and Safety
- Opening and Closing the Healthcare Facility
- Equipment and Supplies
- Safety and Security
ADM 13- Principles of Pharmacology
- Pharmacology Basics
- Drug Legislation and the Ambulatory Care Setting
- Drug Names
- Drug Reference Information
- Types of Medication Orders
- Over-the-Counter Medications and Herbal Supplements
ADM 14- Health Insurance Essentials
- Benefits
- Health Insurance Plans
- Health Insurance Models
- Participating Provider Contracts
- The Medical Assistant’s Role
- Other Types of Insurance
- The Affordable Care Act
ADM 15- Diagnostic Coding Essentials
- The History of Medical Coding
- What Is Diagnostic Coding?
- Getting to Know the ICD-10-CM
- Preparing for Diagnostic Coding
- Steps in ICD-10-CM Coding
- Understanding Coding Guidelines
- Maximizing Third-Party Reimbursement
- Providers and Accurate Coding
ADM 16- Procedural Coding Essentials
- Introduction to the CPT Manual
- Code Categories in the CPT Manual
- Organization of the CPT Manual
- Documentation for CPT Coding
- Steps for Efficient CPT Procedural Coding
- Using the Alphabetic Index
- Using the Tabular List
- CPT Coding Guidelines: Evaluation and Management Section
- Hcpcs Code Set and Manual
- Common HCPCS Coding Guidelines
ADM 17- Medical Billing and Reimbursement Essentials
- Medical Billing Process
- Types of Information Found in the Patient’s Billing Record
- Managed Care Policies and Procedures
- Submitting Claims to Third-Party Payers
- Generating Electronic Claims
- Completing the CMS-1500 Health Insurance Claim Form
- Accurate Coding to Prevent Fraud and Abuse
- Preventing Rejection of a Claim
- Checking the Status of a Claim
- Explanation of Benefits
- The Patient’s Financial Responsibility
ADM 18- Patient Accounts and Practice Management
- Managing Funds in the Healthcare Facility
- Bookkeeping in the Healthcare Facility
- Accounts Receivable (A/R)
- Accounts Payable (A/P)
- Employee Payroll
ADM 19- Advanced Roles in Administration
- Medical Office Management
- Office Management Responsibilities
- Creating a Team Environment
- Finding the Right Employee for the Job
- Policies and Procedures
ADM 20- Medical Emergencies
- Emergencies in Healthcare Settings
- Emergency Equipment and Supplies
- Handling Emergencies
Billing and Coding Program Curriculum
Instructors: Colinda Kram/Deyon Coffi
BC 1 – Role of an Insurance Billing Specialist
- Background of Insurance Claims, Coding, and Billing
- Role of the Insurance Billing Specialist
- Medical Etiquette
- Medical Ethics
- Employer Liability
- Employee Liability
- Scope of Practice
- Future Challenges
BC 2 – Compliance, Privacy, Fraud, and Abuse in Insurance Billing
- Compliance Defined
- Health Insurance Portability and Accountability Act
- The Privacy Rule: Confidentiality and Protected Health Information
- The Security Rule: Administrative, Technical, and Physical Safeguards
- Health Information Technology for Economic and Clinical Health Act
- Fraud and Abuse Laws
- Compliance Program Guidance for Individual and Small Group Physician Practices
- What to Expect from your Health Care Practice
BC 3 – Basics of Health Insurance
- History of Health Insurance in the United States
- Health Care Reform
- Legal Principles of Insurance
- Physician–Patient Contracts and Financial Obligation
- The Insurance Policy
- Choice of Health Insurance
- Types of Health Insurance Coverage
- Handling and Processing Insurance Claims
BC 4 – Medical Documentation and the Electronic Health Record
- The Documentation Process
- Incentive Programs for Adoption of Electronic Health Records
- General Principles of Health Record Documentation
- Documentation Terminology
- Abstracting from Medical Records
- Documentation Guidelines for Evaluation and Management Services
BC 5 – Diagnostic Coding
- Diagnosis Coding for Outpatient Professional Services
- International Classification of Diseases
- ICD-10 Diagnosis and Procedure Codes
- Official Guidelines for ICD-10-CM
BC 6 – Procedural Coding
- Understanding the Importance of Procedural Coding Skills
- Methods of Payment
- Format and Content of the CPT Code Book
- Code Modifiers
BC 7 – The Paper Claim CMS-1500 (02-12)
- The Paper Claim CMS-1500 (02-12)
- Abstracting From Medical Records
- Health Insurance Claim Form (CMS-1500 [02-12])
- Common Reasons why Claim Forms are Delayed or Rejected
- Additional Claim Submission Errors
- Instructions for Completing the Health Insurance Claim Form (CMS-1500 [02-12])
- Insurance Program Templates
BC 8 – The Electronic Claim
- Electronic Data Interchange
- Electronic Claims
- Advantages of Electronic Claim Submission
- Clearinghouses
- Electronic Standard HIPAA 837P
- Practice Management System
- Putting HIPAA Standard Transactions to Work
- Electronic Remittance Advice
- Methods for Sending Claims
- Records Management
BC 9 – Receiving Payments and Insurance Problem Solving
- Response From a Submitted Claim
- Explanation of Benefits
- Claim Management Techniques
- Problem Claims
- Rebilling
- Review and Appeal Process
- Filing an Appeal
- State Insurance Commissioner
BC 10 – Office and Insurance Collection Strategies
- Cash Flow Cycle
- Accounts Receivable
- Patient Education
- Credit and Collection Laws
- The Collection Process
BC 11 – The Blue Plans, Private Insurance, and Managed Care Plans
- Private Insurance
- Managed Care
- Medical Review
- Management of Plans
- Plan Administration
- Financial Management
BC 12 – Medicare
- Background
- Policies and Regulations
- Medicare Managed Care Plans
- Utilization and Quality Control
- Payment Fundamentals
- Medicare Reimbursement
- Claim Submission
BC 13 – Medicaid and Other State Programs
- Medicaid Programs
- Medicaid Eligibility
- Medicaid Benefits
- Claim Procedures
- After Claim Submission
BC 14 – TRICARE and Veterans’ Health Care
- History of TRICARE
- TRICARE Programs
- Veterans Health Administration Program
- Claims Procedure
BC 15 – Workers’ Compensation
- Workers’ Compensation Laws and Insurance
- Eligibility
- Coverage
- Types of State Claims
- Fraud and Abuse
- Occupational Safety and Health Administration Act of 1970
- Legal Situations
- Reporting Requirements
- Claim Submission
BC 16 – Disability Income Insurance and Disability Benefit Programs
- Disability Claims
- Disability Income Insurance
- Federal Disability Programs
- State Disability Insurance
BC 17 – Hospital Billing
- Health Insurance Reimbursement
- Patient Accounts Representative
- Admissions Procedures
- Utilization Review
- Coding Hospital Diagnoses and Procedures
- Coding Inpatient Procedures
- Coding Hospital Outpatient Procedures
- Reimbursement Process
- Outpatient Insurance Claims
- Billing Problems
BC 18 – Seeking a Job and Attaining Professional Advancement
- Employment Opportunities
- Job Search
- Self-Employment
Institutional Disclosures
- The number of students who were admitted to the Dental Assisting Program as of July 1 of this reporting period: 26
- The number of students who were admitted to the Orthodontic Assisting Program as of July 1 of this reporting period: 22
- The number of students who were admitted to the Medical Office Administrative Assisting Program as of July 1 of this reporting period: 1
- The number of students who were admitted to the Billing and Coding Specialist Program as of July 1 of this reporting period: 2
- The number of additional students who were admitted in the Billing and Coding/Dental/Orthodontic/Medical Office Administrative Assisting Programs during the next 12 months and classified in one of the following categories: a) Dental Assisting Program, new starts: 0. Orthodontic Assisting Program, new starts: 0. b) Re-enrollments: 2. c) Transfers into the program from other programs at the school: 1.
- The total number of students admitted in the Dental Assisting Program during the 12-month reporting period: 26. The total number of students admitted in the Orthodontic Assisting Program during the 12-month reporting period: 22. The total number of students admitted in the Medical Office Administrative Assisting Program during the 12-month reporting period: 1. The total number of students admitted in the Billing and Coding Specialist Program during the 12-month reporting period: 2.
- The number of students enrolled in the programs during the 12-month reporting period who: a) Transferred out of the program or course and into another program or course at the school: 1. b) Completed or graduated from the Dental Assisting program: 20. Completed or graduated from the Orthodontic Assisting program: 21. Completed or graduated from the Medical Office Administrative Assisting Program: 1. Completed or graduated from the Billing and Coding Specialist Program: 2. c) Withdrew from school: 6. d) Are still enrolled in the Dental Assisting program: 6. Are still enrolled in the Orthodontic Assisting program: 1. Are still enrolled in the Medical Office Administrative Assisting Program: 0. Are still enrolled in the Billing and Coding Specialist Program: 0.
- The number of students enrolled in the Dental Assisting Program who were: a) Placed in their field of study: 6. b) Placed in a related field: 0. c) Placed out of the field: 6 . d) Not available for placement due to personal reasons: 2. e) Unresponsive or not employed: 8. The number of students enrolled in the Orthodontic Assisting Program who were: a) Placed in their field of study: 5. b) Placed in a related field: 0. c) Placed out of the field: 2. d) Not available for placement due to personal reasons: 10. e) Unresponsive or not employed: 7. The number of students enrolled in the Medical Office Administrative Assisting Program who were: a) Placed in their field of study: 0. b) Placed in a related field: 0. c) Placed out of the field: 0. d) Not available for placement due to personal reasons: 0. e) Unresponsive or not employed: 1. The number of students enrolled in the Billing and Coding Specialist Program who were: a) Placed in their field of study: 0. b) Placed in a related field: 0. c) Placed out of the field: 0. d) Not available for placement due to personal reasons: 1. e) Unresponsive or not employed: 1.
- The number of students who took a State licensing examination or professional certification examination, if any, during the reporting period: 0
- The number of students who took and passed a State licensing examination or professional certification examination, if any, during the reporting period: 0
- The number of graduates who obtained employment in the field who did not use the school’s placement assistance during the reporting period: 11.
- The average starting salary for all school graduates employed during the reporting period: a) Dental Assisting graduates: $22.00/hr. b) Orthodontic Assisting graduates: $20.00/hr. c) Medical Office Administrative Assisting Program: $18.00/hr. d) Billing and Coding Specialist Program: $23.00/hr.
*Illinois Health Careers DBA Illinois Dental Careers was approved to operate by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education with no accreditation with the U.S. Department of Education.